Returns & Exchanges
At House Of Zelena™, we strive to ensure you are completely satisfied with your purchase. If you're not happy with your order, we offer a hassle-free 15-day return and exchange policy for all unworn and unwashed items.
Initiate Request
Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Ensure the product is in its original condition with all tags intact and packed securely in the original packaging.
Pickup & Shipping
Our logistics partner will schedule a pickup from your doorstep within 24-48 hours of your request approval.
Refund Processing
Once the item reaches our warehouse and passes quality checks, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing